Returns Policy

Customers may return current, standard catalog items as follows:
All returns, are subject to inspection, and must be accompanied by a valid Return Authorization. Returns without proper documentation will be rejected and returned to the customer at their expense.
Credit against purchases will be issued after Commodity Cables, Inc. receives the material and product inspection is confirmed.
Returns are subject to a minimum 20% restocking charge.
It is the customer's responsibility to inspect and report any shipment of incorrect items within 24 hours of receipt of material.
Incorrect material must be returned in its original form and will not be accepted if the customer has cut the product or has installed the cable or insulation.
Commodity Cables, Inc. will not allow returns on non-catalog items, discontinued products, special colors or constructions, cut-to-length cables, or excessively large quantities of products.
All returns are subject to credit only if received by Commodity Cables, Inc. in sellable condition.
Commodity Cables, Inc. will designate the freight carrier for all returns on defective or incorrect product. Commodity Cables, Inc. will not be responsible for freight charges if shipped with an unspecified carrier. Freight charges on all other returns are the customers responsibility.